Terms of Service
Tokyo Muse Inc.
Last updated:
Welcome to Tokyo Muse Inc. (“Tokyo Muse,” “we,” “us,” or “our”). By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
Section 1: Use of Our Website
By using our website, you confirm that you are at least the age of majority in your province or territory of residence. You agree not to use our products or services for any illegal or unauthorized purpose.
Section 2: Products & Availability
All products sold by Tokyo Muse Inc. are imported Japanese beauty, skincare, and lifestyle items. Product availability, descriptions, and pricing are subject to change at any time without notice. We reserve the right to limit quantities or discontinue products at our discretion.
Section 3: Pricing & Payments
All prices are listed in Canadian Dollars (CAD) unless otherwise stated. Prices do not include applicable taxes, duties, or shipping fees unless explicitly noted at checkout. We reserve the right to correct pricing errors and cancel orders resulting from such errors.
Section 4: Orders & Acceptance
Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, errors in product information, or inventory limitations. If your order is canceled, you will be refunded in full.
Section 5: Shipping
Shipping times provided are estimates only and are not guaranteed. Tokyo Muse Inc. is not responsible for delays caused by carriers, customs clearance, or events beyond our control. Risk of loss passes to you upon delivery.
Section 6: Returns & Refunds
Due to hygiene and safety reasons, all beauty and skincare products are final sale, unless the item arrives damaged or incorrect. If you receive a defective or incorrect product, please contact us within 7 days of delivery with photos and order details.
Approved refunds will be issued to the original payment method.
Section 7: Allergies & Product Use
All products must be used strictly in accordance with their provided instructions, warnings, and usage guidelines. Customers are responsible for reviewing ingredient lists prior to use to avoid potential allergic reactions or sensitivities. The information and content available on our website are provided for general informational purposes only and are not intended to replace professional medical advice, diagnosis, or treatment. Our website operates solely as an online retailer of specialty beauty products. Before using any products purchased from our site, you should consult your physician or qualified health care professional, particularly if you have a medical condition, concern, or sensitivity. Any medical questions, decisions, or treatment-related matters should be directed exclusively to your health care provider.
Section 8: Errors, Inaccuracies, and Omissions
We do not guarantee that our information on our website is free of typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping fees, delivery timelines, or product availability. Tokyo Muse Inc. reserves the right to correct such errors, update information, or cancel orders if any information is found to be inaccurate, at any time and without prior notice, including after an order has been placed.
We are not obligated to update, revise, or clarify any information on our website or related services, including pricing details, except as required by applicable law. The presence of any update or revision date does not indicate that all information on the website has been modified or is current.
Section 9: Limitation of Liability
To the fullest extent permitted by law, Tokyo Muse Inc. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Section 10: Indemnification
You agree to indemnify and hold harmless Tokyo Muse Inc. from any claims, damages, or expenses arising from your violation of these Terms & Conditions or misuse of our services.
Section 11: Governing Law
These Terms & Conditions are governed by the laws of the laws of Canada, without regard to conflict of law principles.
Section 13: Contact Information
For questions or concerns regarding these Terms & Conditions, please contact us at:
📧 info@tokyomuseinc.com